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Privacy Policy

Last Updated: June 5, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Pink Diamond Laser ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.

All SMS opt-in data and consent records are kept strictly confidential.

1. Who We Are

Website: https://www.pinkdiamondlaser.com/

Business Name: Pink Diamond Laser

2. Information We Collect

Personal Information

We may collect:

  • Name, email address, phone number, and physical address

  • Payment information (when applicable)

  • Appointment and service details

  • Communication preferences and opt-in records (SMS, email, etc.)

Non-Personal Information

  • IP address

  • Browser type and device information

  • Website usage data and analytics

  • Cookies and tracking technologies

Customer Communication Data

  • Service inquiries and requests

  • Appointment history and preferences

  • Customer support interactions

3. How We Use Your Information

We use your information to:

  • Provide and manage services

  • Respond to inquiries and customer support requests

  • Send appointment confirmations and reminders

  • Communicate via SMS or other channels (based on your consent)

  • Improve website functionality and user experience

  • Maintain security and prevent fraud

  • Maintain records of your communication preferences

4. SMS Messaging & Compliance

Text Message Program Terms

By opting into our SMS services, you agree to receive text messages from Pink Diamond Laser related to:

  • Appointment confirmations and reminders

  • Customer support and service updates

  • Responses to service inquiries

  • Promotional offers and special deals

Opt-In & Consent

  • You will only receive messages if you have explicitly opted in

  • We maintain timestamped records of all opt-ins

  • We comply with the Telephone Consumer Protection Act (TCPA)

Opt-Out Instructions

  • You can opt out at any time by replying "STOP"

  • You will receive a confirmation message after opting out

  • No further messages will be sent unless you re-subscribe

Message Frequency & Rates

Message frequency varies. Message and data rates may apply.

Support

Reply "HELP" for assistance Or contact: contact@pinkdiamondlaser.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. networks.

5. SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Information Sharing & Disclosure

We do not sell or rent your personal data.

We may share data only with:

Service Providers

  • Payment processors

  • Scheduling platforms

  • SMS providers (for message delivery only)

Legal Requirements

  • When required by law or legal process

Business Transfers

  • In case of merger, acquisition, or sale

Important

SMS opt-in data is never shared outside of required service delivery.

7. Comments

When visitors leave comments, we collect:

  • Data shown in the comment form

  • IP address and browser details

We may use the Gravatar service: Gravatar Privacy Policy

8. Media

Please avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract location information from uploaded images.

9. Cookies

We use cookies to improve your experience:

  • Comment cookies: 1 year

  • Login cookies: 2 days (2 weeks with "Remember Me")

  • Screen preference cookies: 1 year

You can disable cookies through your browser settings at any time.

10. Embedded Content

Embedded content (such as videos, images, or articles) from external websites behaves in the same way as if you visited the third-party website directly and may collect data about you.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption for form submissions, secure access controls, and regular security updates.

However, no transmission method or storage system is 100% secure.

12. Data Retention

  • Comments may be retained indefinitely

  • Customer and appointment records are stored until deletion is requested or legally required retention periods expire

13. Your Rights

You may request:

  • Access to your personal data

  • Correction or deletion of your personal data

  • Withdrawal of consent for communications

To exercise these rights, please contact us using the information below.

14. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

15. Children's Privacy

This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 in compliance with COPPA.

By opting into our SMS services, you represent that you are at least 18 years of age.

16. Third-Party Links

We are not responsible for the privacy practices or content of external websites linked from our website.

17. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

18. Contact Information (Triple-Match Requirement)

Business Name: Pink Diamond Laser Phone: +1 949-850-0450 Address: 2183 Fairview Rd, Suite 220, Costa Mesa, CA 92627, United States Email: contact@pinkdiamondlaser.com Website: https://www.pinkdiamondlaser.com/

19. Agreement

By using our website, booking services, or opting into communications, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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